Toilet Repair & Installation

Comprehensive toilet repair and installation. From fixing flush mechanisms to installing brand new units.

Price: From £120
Typical time: 2 hours
Guarantee: 12 months on workmanship

9.96/10 on Checkatrade from 103 reviewsGas Safe registered, trading since 2009

Our work: Vanity unit with a basin mixer.

About toilet repair & installation

This covers both repairs to an existing toilet, such as a constantly running cistern, a weak flush or a leak at the base, and full installation of a new pan and cistern, whether close-coupled or wall-hung. It's one of the more frequent call-outs we get across Romford and Havering, and the fix ranges from a quick valve replacement to a full unit swap depending on what's actually gone wrong underneath.

Most running or noisy cisterns come down to a worn fill valve or a failing flush syphon, both of which are straightforward to replace without touching the rest of the toilet. A weak or inconsistent flush is usually the same syphon or a partially blocked rim, rather than anything to do with the pan itself. A toilet that rocks slightly when you sit down, or leaks around the base, points to a failed pan connector or seal rather than a structural problem, but it's worth having looked at before it damages the floor underneath.

For new installations, the waste connection matters as much as the toilet itself: a straightforward swap connects into the existing soil pipe, but a toilet fitted somewhere new, away from the soil stack, may need a macerator unit to pump waste up to the nearest available connection point instead of relying on gravity alone.

Once a new pan and cistern are fitted and properly levelled, we seal the base, connect the water supply, and test the flush and every joint carefully before we consider the job done.

What's included

How the job runs, start to finish.

1Diagnose the fault, whether fill valve, flush syphon or waste seal
2Replace worn internal components such as the float valve or flush mechanism
3Remove an old toilet and check the waste connection and soil pipe
4Fit a new pan, cistern and seat, checked for level and secure fixing
5Connect the waste correctly, using a macerator if away from the soil stack
6Reseal the base to prevent leaks onto the floor
7Test the flush and check for leaks before finishing

Toilet Repair & Installation pricing

Price

From £120

Typical time: 2 hours

Flush Repairs
New Cisterns
Blockage Clearance
12-month workmanship guarantee

Every job is priced before any work starts, and quotes are free. Read the cost guide.

Call 07502 225764 Get a free quote

Signs you need toilet repair & installation

Cistern keeps refilling or making noise long after flushing
Toilet rocks slightly or leaks at the base when used
Flush is weak, slow or doesn't clear the pan properly
Cracked pan, cistern or seat needs replacing
Updating an old toilet as part of a wider bathroom refresh
Fitting a toilet in a new position away from the soil stack
Blockage that won't clear with a plunger

What customers say

All 103 reviews

“Burst outside pipe in the freezing weather very quick response and fixed and very reasonable”
Plumbing Repair · Checkatrade review, RM14
“I requested Dan and his team to help locate and fix a leaking water pipe in a small block of flats. The work carried out was of an excellent standard with minimal fuss and in a timely manner. Dan and his team explained clearly the work that had to be done and communicated clearly with all parties impacted. Dan has undertaken a number of jobs for me in the last 2 years all of which have been completed to the highest standard. Highly recommended.”
Plumbing Repair · Checkatrade review, RM11
“Turned up on time. Done the job Done exactly what they said. Would recommend Excellent!”
Plumbing Repair · Checkatrade review, RM5

Toilet Repair & Installation questions

Clear answers to your most common plumbing concerns.

My toilet is constantly running, is that an emergency?

It wastes a lot of water, so it's best to fix it soon to avoid high bills.

Why does my toilet flush weakly?

This is usually a worn or partially blocked flush syphon rather than a problem with the pan itself, and sometimes a partially blocked rim reduces the water reaching the bowl. Both are straightforward to check and replace without needing a whole new toilet.

Can you install a toilet away from the existing soil pipe?

Yes, if gravity alone can't get waste to the soil stack from the new position, we fit a macerator unit that pumps waste through narrower pipework to the nearest suitable connection, which opens up more flexibility for where a toilet can go.

What's the difference between close-coupled and wall-hung toilets?

A close-coupled toilet has the cistern sitting directly on the back of the pan, both visible and standing on the floor. A wall-hung toilet has the cistern concealed in the wall or a unit, with the pan mounted off the floor, giving a cleaner look but needing more structural work to fit.

My toilet rocks slightly when I sit down, what's causing that?

This usually points to a worn pan connector or a fixing that's come loose, rather than a fault with the toilet itself. It's worth having it looked at promptly, since a rocking pan can eventually crack its seal and let water onto the floor.

Is a leaking toilet base something I should get looked at quickly?

Yes. A leak at the base is often a failed pan connector or seal, and left alone it can damage the floor beneath, especially on a timber upstairs floor. It's a quick job to diagnose and fix before it causes further damage.

Where we work

Based in Romford, covering Havering, Essex and London.

Toilet Repair & Installation guides

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